Frequently Asked Questions

#Open is a social app designed for individuals and couples exploring ethical non-monogamy. It provides a safer and inclusive space to connect, build relationships, and explore events with like-minded people.

Download the #Open app, sign up using your phone number, and create your profile. You can customize your profile to reflect your interests, preferences, and boundaries.

Yes, #Open is free to download and use. Some premium features may be available for purchase in the future to enhance your experience.

Privacy & Safety

#Open is committed to maintaining your privacy. Your data is encrypted, and you control what information is visible to others. For more details, visit our Privacy Policy.

If you encounter any inappropriate behavior or violations of our guidelines, you can report it directly within the app. Go to the user’s profile, select the “Report” option, and provide the necessary details.

Yes, all messages on #Open are private and encrypted, ensuring your conversations are secure.

Community Guidelines

We do not tolerate harassment, hate speech, or any form of discrimination. All users must adhere to our Community Guidelines to ensure a respectful and enjoyable environment.

Consent-forward means prioritizing clear and enthusiastic consent in all interactions. This applies to both digital and in-person engagements, ensuring everyone feels respected and valued.

No, using #Open for commercial purposes or solicitation is prohibited. Profiles and interactions must align with the app’s focus on personal connections and ethical non-monogamy.

Features & Functionality

The search function allows you to discover people based on your preferences and location. Use filters to tailor your search for the best results.

Absolutely! You can add a bio, select your interests, and clearly state your boundaries. This helps others understand your preferences and intentions.

Hashtags are used to identify your interests, preferences, and boundaries. They help you connect with people who share similar values and desires.

Clubs & Events

Yes! We partner with clubs and event organizers to provide access to exciting events, takeovers, and experiences tailored for the non-monogamous community.

Use the events section within the app to explore local clubs, parties, and takeovers.

Yes, #Open provides tools for clubs to engage with members and manage events effectively. Contact us to learn more about our business-to-business features.

Support & Troubleshooting

If you’re having trouble logging in, please contact us through the Contact Us page on our website or email us directly at support@hashtagopen.com.

When reaching out, please ensure that you are not using VOIP, Google Voice, Republic Wireless, or similar wireless numbers. To help reduce fraud and maintain a secure platform, #Open does not support these types of numbers. For the best experience, we recommend using a standard mobile number for account verification and access.

You can reach our support team via the in-app help center or by visiting Support. We’re here to help with any questions or concerns.

Download the #Open App